Learning objective
Reduce the costs and the errors in your team by knowlege sharing
Survey
What software do you use to let people know you, relate with you, work with you,... better ?
Importance
Business unit managers need to cut their costs, the bigger costs being labor costs
Producing the same services with less people is the goal
Extracting people knowledge and render it useful for others on the intranet, helps to reduce the number of people requested for a given knowledge management task
Centralized knowledge management products are expansive and complex
Managers ask for low-cost, low-risk in-company Wikipedia-like products with quick return
Reading
www.enotes.com/management-encyclopedia/knowledge-management
Questions
1. Your boss ask you to set up a program on the company intranet to facilitate knowledge sharing within your team / project / workgroup.
2. How will you ask team members to structure their individual know-how on their personal intranet web site in order to make it searchable, shareable?
Clues for answering
Intranet Indira Personal web site
Competencies
Objectives
CV
Job description
Project status
Bible
FAQ
Library
Contacts
Figures
My green project
My questions to you
Intranet Google
Finding competencies
Finding documents
Finding answers to questions
Finding solutions to problems
Team members questions
Team knowledge sharing conventions
My competencies on the competencies list
My job description
My FAQ list
My personal objectives
My personal Green Project
My pro CV
My current function
What I could do for you
What you could do for me
The status of the projects I manage
My reference documents
The problems I receive as a specialist and how I solve them
My newsgroups
The indicators I own the value
My open questions
What should be posted on your team web site?
Our competencies and capacities
Our CV and job descriptions
Our frequently asked questions and their answers by our specialists
The status of our projects
Our newsgroups
Our latest performance indicators
Our open questions to you
Our documents base
The problems we can solve for you
Intranet Indira © Making profit from what you know
The 9 benefits for the manager
Finding immediately the right competency with its availability
With the Competencies Lists and the Open Agendas
Finding immediately the right solution for a recurring situation with the Problem-solving Bibles
Getting immediately a fresh helicopter view on the status of all the projects running in the unit with the II Projects Status
Accessing in real time all the hot news on the key issues with the Hot News
Visualizing the global scoreboard of the objectives and performance of the unit with the II shared scoreboards
An answer to all his questions by the experts with the FAQ list and the open question file
A global, real time view on who is doing what in his unit with the Open agenda
A wide commented, sorted library of documents with the documents lists
A wide professional people network with the Open contact list
