Lerning objective
To make business unit management simple, thanks to projects and processes
A manager's trick to simplify a business id to o divide it into a collection of projects and projects, allowing no activities outside those two controlling / delegating methods
Each project / project is delegated to a fully responsible team member
Survey
Who got some experience with process management ?
Reading
www.enotes.com/management-encyclopedia/process-management
www.enotes.com/management-encyclopedia/project-management
www.enotes.com/management-encyclopedia/business-process-reengineering
Questions
1. What's the difference between a project and a process ?
2. What are the 20 questions that a good "Project Master Document" should answer ?
3. List the main processes in a typical enterprise ? Exemple: "The Order to Cash process"
4. How will you organize a process cockpit ?
5. Why managers measure the process streamline indexes ?
Handout
Document to download Project Master Document
Clues for answering
A project is a way to organize tasks for a one-shot new objective / quality target. Once the objectives / quality level is reached, the projet is turned into a process in order to reduce its costs and delay at stable quality level
The six basic processes to organize to manage a business simply
1. Needs to orders process
2. Orders to cash process
3. Supply chain process
4. Knowledge process
5. Resources planning process
6. Customer relationship process
